Route Supervisor - Queens, NY
Seeking a hard working and fun individual to help the momentum of our culture continue to develop. As a Route Supervisor you will support the Branch Manager in the planning, directing, and coordinating of all route service activities of the branch and its employees to achieve the sales, service, accounts receivables and profit goals of the branch. Supervise, train and assist Sales and Service Representatives (SSR’s) to maximize their performance in the area of customer service, companion product sales, accounts receivable, equipment maintenance, safety and customer personnel training in conjunction with company standards and branch goals. Maintain daily route service operations. In return, we provide an engaging workplace with continuous learning and training for all team members.
As a Route Supervisor:
- Ensure customers receive high quality service in a timely and conscious manner according to company standards.
- Assist in handling escalated customer issues as assigned by branch management.
- Ensure that the branch and route operations operate in a safe manner and all company and regulatory practices are followed in areas of DOT, EPA, and Safety-OSHA.
- Train SSR’s in all areas of responsibilities including customer service, equipment service, companion sales, price increases and resigns and collection management.
- Work with branch manager on route issues, manage customer account status.
- Assist in setting individual goals for SSR's, coordinate route schedules.
- Develop plan with branch management and direct price increases and resigns on routes.
- Participate in employee development and assessments with branch management.
- Make individual revenue contribution as directed by branch management.
Successful Route Supervisors:
- Ability to communicate effectively and influence others
- Ability to lead and direct teams to achieve objectives and follow established best practices
- Strong work ethic, sense of urgency.
- Drive to be the best and the desire to never stop learning and improving
- Great organizational skills
- Being a team player
- A fun and friendly, team oriented work environment
- Full benefits after 30 days
- Rewards & Recognition
- Company paid events
- Generous profit sharing program for all team members
- Employee savings plan
There is an abundance of opportunities to grow and move up in this company. Business is booming across the nation because of our talented people who are committed to each other, high quality service and to growth.
Auto-Chlor System is a 100% drug free work environment.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-Chlor System is more than just a company to work for, it’s a family. We are excited to give you a glimpse into what life and our family is like at Auto-Chlor System! Throughout our 80 year history, Auto-Chlor System has stood on two pillars: Leadership and people. We strive to have a company culture that focuses on our company objectives of People First, High Quality Service ("HQS"), Growth and Expansion. High Quality Service is what we consider to be servant leadership to our people and our customers.
People First means communicating to connect with each other, promoting from within, recognizing efforts and results, having a safety focus to protect our teams, customers and our communities, and a positive work-life balance. At the end of the day, we want to be a good place for people to work and grow. We want to provide opportunities for people to reach their highest potential with good wages and benefits to allow each team member a wholesome lifestyle for themselves and their families.
No matter if you are a potential candidate or just viewing our page, we hope you will share the excitement and results of our People First culture.
Let’s have some fun together!
Job Status: Full Time
Job Reference #: 851342